Ticketing & Rush Policies
OUR COVID SAFETY POLICY
Effective MAR 21, 2023, masks will be optional (but encouraged) for audience members.
Proof of vaccination will no longer be required of audience members and visitors.
In our continuing efforts to create as safe an environment as possible, we continually update our COVID-19 policy with guidance from the CDC and NYS Department of Health.
REFUNDS & EXCHANGES
Patron Memberships and Subscription packages offer NO FEE ticket exchanges. Learn More
All others please email email@example.com for active exchange policies.
To utilize our PAST DATE ticketing policy, bring your unused and unscanned ticket to the box office on the day of the performance you wish to attend – no earlier than 15 mins prior to curtain. If you have misplaced or did not pick up your ticket(s) from your original performance, you will need to provide the name on your original reservation. If accommodations can be made for that day’s performance, our box office attendant will get you sat closer to curtain in the available seat(s).
Please note COMPARABLE SEATING IS NOT GUARANTEED.
It may be necessary to attempt our PAST DATE ticket policy on more than one occasion as this accommodation is based solely on ticket availability and at the discretion of the box office. Cancellation line will take priority over past-dating opportunities in the case of a sold-out performance.
Please note: A cancellation line will be implemented in the case of a sold-out performance. Official policy to be announced closer to production’s first performance.
Please note, WALK ON THROUGH offers an exclusive digital rush through TodayTix.
For WALK ON THROUGH digital rush and cancellation line policy, please click here.
$35 RUSH Tickets (inclusive of all fees) are available two hours prior to each curtain, subject to availability. Limit 2 per person. Must purchase in-person at MCC Theater box office.
$25 STUDENT RUSH Tickets are available two hours prior to each curtain, subject to availability. Limit 1 per ID. Students must present their school ID card at the MCC Theater box office to purchase tickets.
Group discounts are available to the general public and to students of sizes 10 or more. For more information please email firstname.lastname@example.org.
At MCC our mission is to provoke conversations that have never happened and otherwise never would.
The power of the work we do is often in the unexpected and unpredictable moments that leave audiences talking long after they leave the building.
In this spirit, we make a concerted effort to not give away anything that could detract from the overall experience of discovery. We understand this is not always ideal for those who prefer to know exactly what to expect before they arrive, particularly if there are themes and content that may cause distress. Our Audience Services team is always happy to discuss the specific themes and topics of any of our productions with you in-depth and one-on-one before you book your tickets. Email us at email@example.com anytime.
- Writers must present their matching physical or digital Dramatists Guild Membership Card when requesting a ticket – no exceptions.
- Must show up no earlier than 2 hours before curtain and no later than 15 minutes before curtain.
- Must be aware that they may be given a partial view seat.
- If special accommodations are needed regarding seating – please email us in advance with your preferred date(s) and DG Membership number to firstname.lastname@example.org
THE ROBERT W. WILSON
MCC THEATER SPACE
Current Box Office Hours
Our in person box office will open 2 hours prior to each performance
To reach the box office outside of these hours please email email@example.com
All tickets will incur a $2 facilities fee and a $2 COVID-19 surcharge. An additional $5 service fee will apply to orders made online or over the phone.
Our box office is cashless. All purchases must be made by credit/debit card.
Box office direct line: 646-506-9393
Please note: Children under the age of four are not permitted into the theaters. THE ROBERT W. WILSON MCC THEATER SPACE is a non-smoking facility. This includes entrances to the building as well as the courtyard entrance and corridor to 10th AVE.
THE ROBERT W. WILSON MCC THEATER SPACE
Our new home in Hell’s Kitchen allows us to deepen our mission and encourage greater collaboration among all of our ARTISTS, STUDENTS, and AUDIENCES.